This Cookie Policy explains how GradeUP PRO (operated by BugFree Solutions Pvt. Ltd.) uses cookies and similar client-side storage technologies when you access our web application.
1. What Are Cookies?
Cookies and browser local storage are small data files placed on your device to enable core website functionalities, remember your authentication session, and preserve your examination progress during unstable internet connectivity.
2. Types of Cookies We Use
- Strictly Necessary / Session Cookies: Essential for you to log in, navigate between topics, and take Computer-Based Tests securely without session dropouts.
- Exam State Persistence: LocalStorage keys that securely record your selected answers and question review flags in real-time so your progress is never lost during network interruptions.
- Preference Cookies: Store your interface language, audio volume settings, and screen preferences.
- Security Cookies: Protect against Cross-Site Request Forgery (CSRF) and verify that requests originate from authenticated user sessions.
3. Third-Party Cookies & Embedded Services
We do not allow intrusive third-party advertising tracking networks to track students across the web. Third-party cookies on GradeUP PRO are limited strictly to functional necessities:
- Payment Gateways (Razorpay): Loaded exclusively during secure checkout to verify 3D-Secure bank authentication in compliance with RBI security standards.
- Educational Video Player (YouTube): When you choose to play an embedded educational video lecture, YouTube/Google may set functional cookies or local storage within the video player iframe to maintain playback resolution, remember volume levels, and process video telemetry in accordance with the Google Privacy Policy.
4. Managing Your Cookie Preferences
You can configure your browser to block or alert you about cookies. Note that disabling essential session cookies will prevent login and active CBT test simulation features from functioning properly.
5. Contact Us
If you have any questions about our use of cookies, contact us at support@gradeuppro.com.